Privacy Policy
This Privacy Policy explains how Quiver Finance collects, uses, stores, and protects information when you visit our website, connect a wallet, interact with our application, or use related services. It also describes how blockchain data, eligibility checks, analytics, and third-party providers may be involved in your use of the platform.
Introduction
This Privacy Policy explains how Quiver Finance collects, uses, shares, and protects information when you access our website, application, smart contracts, documentation, communications, or related services.
Privacy laws often require companies to clearly explain what information they collect, how they use it, how they share it, and how users can exercise their rights. The FTC highlights transparency around collection, use, sharing, and protection of personal information, while GDPR Article 13 requires notices to include controller identity, purposes, retention details, rights, and other information where applicable.
Information We Collect
We may collect the following categories of information:
Information You Provide
This may include:
email address;
name or company name;
support messages;
waitlist or contact form submissions;
feedback or survey responses;
information submitted during eligibility or onboarding flows.
Wallet and Blockchain Information
When you connect a wallet or interact with the platform, we may collect or process:
wallet address;
transaction hashes;
network and chain ID;
token balances relevant to platform use;
vault positions;
redemption requests;
smart contract interactions;
public blockchain activity associated with your wallet.
Blockchain data is generally public and may remain available even if you stop using Quiver.
Eligibility and Compliance Information
Some vaults or products may require eligibility checks. Depending on the product and provider, we or third-party vendors may process:
KYC status;
jurisdiction;
accreditation or investor category, where applicable;
sanctions screening results;
wallet allowlist status;
issuer-specific eligibility information.
Where possible, Quiver may receive only status indicators rather than full identity documents. Third-party KYC providers may process additional personal information under their own privacy policies.
Technical and Usage Information
We may automatically collect:
IP address;
device type;
browser type;
operating system;
pages viewed;
referring links;
session data;
approximate location based on IP;
error logs;
analytics events;
cookies and similar technologies.
How We Use Information
We may use information to:
operate and improve the platform;
enable wallet connection and vault interactions;
display positions, redemption status, and transaction history;
determine eligibility for certain vaults or products;
comply with legal, regulatory, sanctions, or security obligations;
prevent fraud, abuse, exploits, and unauthorized access;
provide customer support;
communicate updates;
analyze platform usage and performance;
maintain records and enforce our Terms;
develop new products and features.
Legal Bases for Processing
Where applicable, we process personal information based on one or more legal bases, including:
performance of a contract;
consent;
legitimate interests;
compliance with legal obligations;
protection of rights, safety, and security.
Cookies and Analytics
We may use cookies, local storage, pixels, analytics tools, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, detect abuse, and understand how users interact with the platform.
You may be able to disable cookies through your browser settings, but some features may not work properly.
How We Share Information
We may share information with:
infrastructure providers;
hosting and cloud providers;
analytics providers;
wallet connection providers;
KYC and eligibility providers;
RWA issuers or product providers;
compliance and sanctions screening providers;
legal, accounting, tax, or security advisers;
regulators, law enforcement, courts, or authorities where required;
affiliates, successors, or acquirers in connection with a business transaction.
We do not sell personal information to advertisers.
Third-Party Issuers and Providers
Quiver may integrate with third-party RWA issuers, KYC providers, wallets, bridges, data providers, or other services. These third parties may collect and process information under their own terms and privacy policies.
You should review their policies before using those services.
Blockchain Transparency
Blockchain transactions are public by design. Wallet addresses, transaction history, token transfers, vault interactions, and smart contract events may be visible to anyone and may be analyzed by third parties.
Quiver cannot delete, modify, or hide public blockchain data.
Data Retention
We retain information for as long as reasonably necessary to provide the platform, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain security.
Retention periods may vary depending on the type of information, legal requirements, product requirements, and operational needs.
Data Security
We use reasonable technical and organizational measures to protect information. However, no system is completely secure. We cannot guarantee that information will be free from unauthorized access, loss, misuse, or alteration.
You are responsible for securing your wallet, private keys, devices, and accounts.
International Transfers
Your information may be processed in countries other than where you live. These countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers.
Your Rights
Depending on your location, you may have rights to:
access personal information;
correct inaccurate information;
delete information;
restrict or object to processing;
withdraw consent;
request data portability;
opt out of certain sharing or marketing;
lodge a complaint with a data protection authority.
To exercise rights, contact us using the details below. We may need to verify your identity before responding.
Marketing Communications
If you subscribe to updates, we may send you product announcements, launch updates, or educational content. You can opt out of marketing emails at any time by using the unsubscribe link or contacting us.
We may still send non-marketing messages related to security, legal updates, eligibility, transactions, or platform operations.
Children’s Privacy
The platform is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law. If we learn that we collected such information, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we may provide notice through the website, platform, or other reasonable means.
Your continued use of the platform after the updated Privacy Policy is posted means you acknowledge the updated policy.